Return & Refund Policy

You have 30 days from the date you receive your item to start a return. To be eligible for a return, the item must be unopened, unused, and in the same condition as when it was delivered. It should also be in its original packaging with all tags attached.

Please note that customers are responsible for return shipping costs and a 20% restocking fee. Due to hygiene and safety reasons, opened items are not eligible for return.

Contact us at support@faradayfabrics.co to initiate a return. If your return meets our criteria, we will provide instructions on how and where to send your package. Remember, returns must be pre-approved, and items sent back without prior approval will not be accepted.

For any questions related to returns, feel free to reach out to us at the same email address.

Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Exchanges: To exchange an item, please return the original item first. Once the return is accepted, you can proceed with a separate purchase for the new item.

Refunds: After we receive and inspect your returned item, we will notify you about the status of your refund request. If approved, the refund will be processed back to your original payment method within 5 business days, excluding any original shipping costs and the restocking fee. Please note that there may be a short processing period before the refund appears in your account.

If you haven’t received your refund after 10 business days from the approval of your return, please contact us at support@faradayfabrics.co for further assistance.